Let's cut to the chase.
Hey we're in the 21st century boys - pen and paper and scribble notes and dog eared pages are not for the modern plumber. It's time to embrace the online diary....
So where do you start? There are a multitude of plumbing software programs out there all being sold by extremely pushy salesmen salespeople (sorry trying to remember to be politically correct - it's hard for this old dog....)
Hmmm and naturally each software company will tell you theirs is the best...
......just like you're the best plumber in your area...
......so how do you really find out 'which one's the best'?
You know what - it starts with what your needs are.
It's got nothing to do with the program itself....
Are you a one man band? Sole Trader? Do you have staff - how many?
Do you work for builders, on renovations, new work or commercial projects where you're most likely on a job for 1 day to many days?
It makes a difference - this idea of one piece of software fits all is a load of rubbish!
You need to do the research yourself, ask your fellow plumbers....
WAIT - I know that you do this alot already, ie ask another plumber - BUT I want you to not choose a program because they're using one, but rather ask what they like about it and compare their notes to your wishlist - does it cover everything you want it to do? -------
OHHH ok...... double WAIT - you don't know what you want it to do?
And herein lies the problem.....
....which is why we'll go back to YOU working out your needs.
What information did you take down in your diary.
Name, address, time, date, notes.
So let's start with those.
You want a diary/calendar/scheduler that at least lets you collect that info - and really really quickly.
Tell you what - I'm going to make this easy for you. I'll let you in on what you should be looking for - I can't tell you how many different programs I've used over the years looking for the perfect calendar... but I will tell you that this list below... is going to save you countless hours of trawling the internet...
Pretty sure most like Simpro, ServiceM8, Geoop, Tradify and more.. CAN NOT tick ALL of those boxes. I've tested them all.
So where did we turn? Well believe it or not our choice of Scheduling software is a program designed for....... HAIRDRESSERS AND SALONS. YES - you read that right.
IT TICKS ALL OF THE BOXES ABOVE!!!
I want to leave you with this thought.... just because a piece of software wasn't WRITTEN SPECIFICALLY FOR PLUMBERS OR ELECTRICIANS... doesn't mean it won't work.... it really does pay to look and think outside the box - especially when the box was designed by EX-ELECTRICIANS/PLUMBERS WHO THINK THEY KNOW WHAT'S BEST FOR EVERY OTHER TRADIE..... hmmm and we're back to the 'ONE SIZE DOES NOT FIT ALL SCENARIO'.
You may not like it.
You may hate it.
And that's ok.
ONE SIZE DOES NOT FIT ALL.
I will leave you with one final piece of info..... this program, along with the other 3 we used, turned our business completely on it's head. So much so that we were able to run 7 trucks with 2 part time office staff and a team of casual virtual receptionists.
Because Timely is by far the easiest program we have come across when it comes to creating customer cards and booking in jobs. Even though the program was originally designed for Salons and in-house service businesses with a bit of creativity we managed to tweak it to work for a plumbing business of 10 staff and 7 trucks.... and it worked beautifully.
Interested in setting up your own Despatch Board on Timely - exactly the same way we used it? All you have to do is follow along step by step to have your own fully functioning Calendar... >>>> CLICK HERE.